23 cu. ft. French Door Counter-Depth Refrigerator

Repair man was GREAT

SLB47 11/19/2022

Jonathan was very nice and accommodating. He even put up with my animals bothering him while he worked. He had my fridge fixed in no time and was on his way. Unfortunately he left some kind tool behind on my cabinet. I have tried to let him know by text message and voice message but he hasnt replied yet. I will try the # on the texts I received from AE.
Originally posted on lg.com

Yes, I recommend this product

LG SS Counter Depth Refrigerator

LG SS Counter Depth Refig 11/19/2022

Love the freezer 2 draw. Very functional refrigerator. Excellent performance without all the extra door front bells whistles.
Originally posted on lg.com

Yes, I recommend this product

Good but....

dkbarnes01 11/18/2022

Generally this is a good refrigerator. Bought it about 6 months ago in advance of a kitchen renovation and then installed it a month ago. Initially had a problem with terrible tasting water and ice despite running many many gallons through the system. It was undrinkable. Eventually we figured out that we had to replace the expensive braided stainless steel water line the installers had used with a cheap plastic one and now the water/ice is fine. But the biggest annoyance is that the right refrigerator door has to be shoved in order to close it. The literature touts its auto-closing feature saying that the doors and freezer drawers close automatically when pushed slightly...when open at an angle of less than 30 degrees. The right hand refrigerator door does not do that. In fact it actively resists closing unless you give it a good push. After three calls to support many attempts to level relevel and jack up the front of the unit as well as visit by a stumped repair person LG said that the right hand door is in fact not supposed to auto-close no matter what the literature claims. The least they could do is be up front about that instead of lying about it in their product description.
Originally posted on lg.com

No, I do not recommend this product

Worked great for a short period of time

Tom Keen 11/16/2022

I purchased a LG french door refrigerator 10 months ago and it stopped working . I live in the portland oregon metro area with a market area of about 2 and a half million people. I contacted LG and started the repair process.after almost 3 weeks and numerous phone callstext and emails LG finally said they have NO ONE that is willing to look at my refrigerator. Long story short they paid me the entire amount that I paid for the refrigerator. Needless to say I did not replace it with another LG
Originally posted on lg.com

No, I do not recommend this product

I love this LG refrigerator

Jjay46 11/16/2022

I purchased this about a month ago for a counter-depth refrigerator the room inside is extraordinarily roomy. And I looked at many refrigerators before I purchased this one The side bins on the door hold so much that sometimes my frig looks empty. I love the 2 freezer doors I keep bread rolls and pastries on top and meats on the bottom- I like that the ice maker is in the freezer rather than on the door. The cubes are a nice size and shape I have a slight issue with the water dispenser inside the door the water has an odd taste we tried a new filter but that did not appear to change the taste and we ran several gallons of water through it. Overall great look very roomy frig I would recommend this frig
Originally posted on lg.com

Yes, I recommend this product

Has issues

NOT satisfied LG customer 11/15/2022

Even without connecting the ice maker the freezer has less room than my previous top freezer fridge. THEN after barely 8 months we came home to a warm fridge freezer with ALL our food spoiled It took one week before a tech could come then there was confusion if the part was supposed to be delivered or the tech was bringing it he did in the end. We are still waiting for the spoiled food reimbursement form --- this is not at all what we expected from LG
Originally posted on lg.com

No, I do not recommend this product

Poorly Constructed

Hope for a Refund 11/14/2022

We ordered it in November and received it in March. From the first day it has built frost on top of the lower freezer gasket. Since the delivery numerous attepts to resolve the issue has failed. We have been inconvenienced oover 8 times waiting for a repairman to come to our home only it has not helped at all I HAVE NO CONFIDENCE IN THE LG PRODUCT LINE. I am hoping for a refund as I regret the day they brought it in the house.
Originally posted on lg.com

No, I do not recommend this product

Beautiful finish and wide doors

Paul 34747 11/12/2022

This is our first bottom-freezer counter-depth refrigerator. Top section is large and doors have very good capacity and can handle heavier items than we expected. Ice water inside the left side wall takes it off the front door-we like that option. Two freezer compartments are adequate for the two of us but might be a bit small for a growing family. Ice maker works well but bin is shallow-again fine for us as a retired couple. Super quiet easy controls. We are very happy with this purchase.
Originally posted on lg.com

Yes, I recommend this product

Love it

Rlkelly 11/10/2022

Weve only had this a couple of weeks but love it
Originally posted on lg.com

Yes, I recommend this product

Nice refrigerator. Works well for us

CZ125 11/7/2022

Had the refrigerator for a little less than a year. Had been a good refrigerator. Only issue weve had was the condenser fan going out. LG was prompt on getting a tech out and getting part replaced.
Originally posted on lg.com

Yes, I recommend this product

Worst Refrigerator I ever owned

Rose_Gardener 11/6/2022

I keep getting emails to write a review so I finally decided to tell them what I think of this unit now i am going to wait and see if I win the fake $500 prize. I would give it Minus 10 Stars if I could give it. This unit looks okay but in less than a year it has already falling apart in a home with no children whom open and close it all day long. The seal around the door tore off in about 6 months had to wait weeks for the part to arrive. Now the door on the left side does not close properly thus leaking air and constant headache with the beep. Again I have to wait for a customer service person to call me in order to schedule a repair. The ice maker is faulty design and the ice keeps falling out of the try into the box below if left on. Does not have any sensor as when to stop making more ice after the tray is full. You have to remember to turn the ice maker off half way in order to avoid having to remove ice from the bottom freezer unit and remember to turn it on again when you run out of ice. The water inside the refrigerator is never cold. The LG answer is to put ice in your water glass this unit does not have water reservoir or cooling coil to give you cold water as needed. Why bother to pay more for water dispenser if I am going to put ice in my glass to get a glass of cold water. There are many better options available. Unfortunately due to supply issues I had to go with what was available at that time since I had to replace my 15 year old unit.
Originally posted on lg.com

No, I do not recommend this product

Incredibly quiet

YakChef 10/27/2022

We have had this refrigerator for 3 weeks and are very pleased. It was so quiet when we turned it on we thought it was defective and not running. It has a built in activated charcoal filter to keep reduce odors. The literature indicates it is much more effective than baking soda.
Originally posted on lg.com

Yes, I recommend this product

7 weeks without a refrigerator

LGwontpublishthis 10/26/2022

On Sept 11 the freezer stopped working. Unit is less than three years old. Company managing extended warranty cant seem too get it fixed.
Originally posted on lg.com

No, I do not recommend this product

Enjoy having a new refrigerator.

Ilana Heller 10/25/2022

I like the refrigerator. There was an accumulation of ice on the left door of the bottom freezer. It took a long time for the serviceman to come. Earlier you sent a gasket for the top freezer instead for the bottom one. I think he fixed it without the gasket. We left town after he came. When we come back in December I will know if everything is ok.
Originally posted on lg.com

Yes, I recommend this product

Great look sleek

solarnie 10/19/2022

I bought this LG in September 2022 for the first time. I love the functionality and the spacious compartments. Never had LG ref before.
Originally posted on lg.com

Yes, I recommend this product

1 month and pretty happy so far

bbhb 10/19/2022

Pros: Quiet The only noise of note is the ice-maker. It sort of clicks occasionally and when it deposits into the ice tray you hear that. I love the sleek look especially because theres no water/ice dispenser in the door. French-door fridge is very nice since you can open one side and not expose the entire food compartment. Same with the 2 freezer drawers. It doesnt ring-tone warn me that the door is open after 5 seconds like my Moms LG. The non-door exterior is gray a nice nondescript color that blends into my kitchen. Cons: the water dispenser inside the fridge is weird cold air blows down on my feet as I fill my glass. Its taking me a bit to get used to freezer drawers but you could fit a whole turkey if you want One drawer is hard to open takes a serious pull with both hands while the right fridge door opens so easily sometimes I wonder if it was shut all the way. It is NOT printproof - I have to wipe mine down frequently. The glass shelves have limited configurations so you dont have a lot of options to put tall things like a half gallon of milk or bottled beer/soda. The door baskets are not adjustable at all they are where they are. I wish there was a smaller one right by the water dispenser theyre all able to accommodate a gallon.
Originally posted on lg.com

Yes, I recommend this product

botzie 10/17/2022

This refrigerator was included in a kitchen package from Costco. Im very pleased with this refrigerator. It fits my needs.
Originally posted on lg.com

Yes, I recommend this product

Love it but it stopped working

CraigE60 10/15/2022

For the year and a half it worked we had no complaints. Water inside the fridge was fine to keep the front of the fridge clean but a little uncomfortable when guests we invited to get their own water. Like the cube bin for quick access to ice. Hate the fact that it stopped working isnt cold enough to make ice and the fridge temp is also lower than its setting and that they are not able to get service for what looks like 3 weeks. Had to buy a new fridge because we can go that long without.
Originally posted on lg.com

No, I do not recommend this product

Great Storage

Sherz 10/14/2022

We bought this refrigerator to replace a 5 year old model from a competitor. We quickly learned that the design was not great The ice maker and electronics quit working pretty quickly. This LG model is much simpler. I love not having the door ice and water dispenser leaving much more storage room with very deep shelves on both doors. I also love having the two drawer freezer. Its so handy Very happy with this purchase - hope it lasts more than 5 years
Originally posted on lg.com

Yes, I recommend this product

LG Counter Depth French Door Refrigerator

RTK22 10/11/2022

I bought this several weeks ago and it has performed perfectly. It runs very quietly. The counter depth is perfect for our kitchen. Our sales experience with Best Buy was great.
Originally posted on lg.com

Yes, I recommend this product

Nice Frig

ByronSanDiego 10/11/2022

Looks great and performance is good. The interior water is awkward as you have to keep the door open upon filling a vessel. The water isnt cold either. The two freezer compartments are nice but shallow. So make sure your items do not block the gaskets. Happened to us several times.
Originally posted on lg.com

Yes, I recommend this product

Great Refrigerator

Cindy Pelley 10/10/2022

Love this fridge. The ice is great and I like the water dispenser on the inside and not on the outside of the doors.
Originally posted on lg.com

Yes, I recommend this product

Great fridge

Michelle1812 10/7/2022

Love the fridge plenty of space especially with all the shelves on the doors. I wasnt crazy about the water being inside but actually love it. The only thing I would say is the ice maker doesnt make as much ice as I would have expected and a little odd you need to press a button but overall love the fridge.
Originally posted on lg.com

Yes, I recommend this product

Love this refrigerator

JHMad 10/7/2022

We needed a refrigerator that was large enough to accommodate our needs and had French doors. It looks great functions well is well lit inside.
Originally posted on lg.com

Yes, I recommend this product

Great Basic Refrigerator

LABlueDogg 10/6/2022

This refrigerator replaced our 20 year old unit. Wanted a basic fridge with bottom freezer and ice maker. Did not need all the smart features or thru-the- door features. It has been in use for 4 weeks now. We do love the door open alert
Originally posted on lg.com

Yes, I recommend this product

Nice Fridge

Laura in Vegas 10/3/2022

I bought the counter depth fridge cause I like the look better than the standard fridge. The doors hold all my condiments leaving the fridge selves for other products. The ice maker is located in the top draw of the freezer and is quite when dropping ice. Only thing I have noticed is there is no light in the bottom drawer of the freezer.
Originally posted on lg.com

Yes, I recommend this product

Love the look not the performance

Dts22 10/1/2022

I bought this model fridge from a local appliance store. They have been so amazing dealing with this problem. Not long after receiving this fridge any food we put in freezer gets all frosted over. Cardboard packaging gets soggy. Ice maker doesnt make ice as it should. So far we have had repair service here 5 times. They have replaced parts 3 times. We just had them this week and looks like still an issue.
Originally posted on lg.com

No, I do not recommend this product

A welcome upgrade

Peregrine 10/1/2022

Along with a moving from an apartment to our first home we got this new refrigerator/freezer by LG. We love the French door design and the amount of space we have compared to our old unit. The pull out freezer drawers are very convenient. And little things like an chime to let you know when you left the door open really adds to the user friendliness.
Originally posted on lg.com

Yes, I recommend this product

Has nice features.

Gary813 10/1/2022

Like the interior water dispenser and freezer second draw. Could improve the interior lighting. Bottom shelves ate not lit well.
Originally posted on lg.com

Yes, I recommend this product

Nice Refrigerator

RE14 9/28/2022

We bought this refrigerator 2 years ago. We like the two separate doors for the bottom freezer and overall style. It has worked we and we really liked the layout. Then at 2yrs the compressor started to go out and it was not cooling properly. While I was not happy about that when I called the 800 number inside the refrigerator and LG sent out a technician and replaced everything for free. They also reimbursed us for the food we had lost. So I can say they stand behind their products.
Originally posted on lg.com

Yes, I recommend this product

Love the sleek look of our our new counter-depth f

Sandra R 9/27/2022

We bought our counter depth fridge 3 months ago. Our previous fridge was just to large for our space and this one works perfectly and gives so much more room. We were a little nervous about the water and ice being inside but we are liking that alot. Beware and not put do many items in the freezer space beside the craft ice bin or it might not produce as it should. After we realized what the issue was our ice began producing great.
Originally posted on lg.com

Yes, I recommend this product

Good job on the LG

Gerald Proietti 9/26/2022

The tick broke the water valve I had to replace it. I have pictures on my old flip phone but I dont know how to put them on here. I gust turned 80 . I had some part replaced on the door I had some problem with the ice maker I mad about 22 calls before I Got someone could help me I was just trying to get someone to come out to my home: The LG good is very good.
Originally posted on lg.com

Yes, I recommend this product

Hoping the replacement is better

Frustrated by Service 9/24/2022

I bought this fridge 9 months ago. I was happy until the freezer started frosting and icing up. The mullion between the 2 freezer drawers had a gap that allowed air/moisture in. It seems like it was screwed in too tight which caused it to bend. I contacted LG and they could not find anyone to repair it. The repair places I called did not want to work with LG because it takes LG too long to pay them. After about a month of multiple calls LG refunded my money. After speaking with the folks at Best Buy I purchased another of the same model hoping that it was a freak problem. I invested in their service plan as LGs customer service in my area is nonexistant.
Originally posted on lg.com

No, I do not recommend this product

Great Access

WStet 9/24/2022

No complaints on this great refrigerator so far. Plenty of room and we like the double freezer doors. The inside water access works great and we like thats its out of view. Great product.
Originally posted on lg.com

Yes, I recommend this product

Okay

Michelle rruder 9/23/2022

We have only had the fridge for a few months and the gasket has already broke. Hoping this isnt a glimpse into whats to come..
Originally posted on lg.com

No, I do not recommend this product

There would be good features if anything worked.

LG electronics LMWC23626S 9/22/2022

I bought this product four months ago and everything on it stopped working two months ago. I have seen an error code since early August and this refrigerator does not keep anything cool. Even worse Ive only had it plugged into the wall not really containing large sums of food. This is the worst product I have ever owned
Originally posted on lg.com

No, I do not recommend this product

Does Not Keep Food Cold

A Chef 9/19/2022

This simply does not keep food cold enough. The day after delivery the retailer sent an LG tech who told me to just turn it down for colder food and said a 5-degree variance was normal At the 37-degree factory setting it was temping 48+ degrees Even with it set at 33 it never got below 37. Items in door 45 degrees. It doesnt matter what the frige is set to it matters what the product temps at. Buy a good digital air thermometer and insta-read thermometer and check your product. Your food should be what the frige is set at if its working correctly. I dont think many people do this or realize its not at the set temp. I returned it immediately. Not sure how this passed any QC. LG has created a nice-looking expensive container that will spoil your food for you.
Originally posted on lg.com

No, I do not recommend this product

Lg French door refrigerator

Witchdr90 9/18/2022

Since the refrigerator was installed the ice machine has not made ice. Two months later and multiple phone calls still waiting on a repairman
Originally posted on lg.com

No, I do not recommend this product

Really like this fridge

Svetlana56 9/17/2022

Weve had our refrigerator for 2 weeks. Love the space the counter depth profile and no in the door ice/water dispenser. Only think that concerns me is how slow the ice maker works. Hope that it can keep up with the demands for ice in the hot summer months
Originally posted on lg.com

Yes, I recommend this product

Its my second one last one stayed at the house

taytob_ 9/16/2022

I had this fridge in a previous house and loved it so much I got a new one for my new house. Really nicely organized.
Originally posted on lg.com

Yes, I recommend this product

Bad Design

Kenny1234 9/15/2022

We brought this model because we wanted the water disposal inside the fridge. Everything works perfect. But who ever design the freezer compartments forgot to add a light on the bottom shelf. Even the top light should be in the middle and not on one side. But not to have any light on the bottom shelf is unbelievable. I cant believe i am the only one that has complain about this. Please let me know your thoughts.
Originally posted on lg.com

No, I do not recommend this product

Like the style and inside water.

Dave6073 9/15/2022

We bought a year and half ago and are pleased with the purchase. Refrigerator is exact on temperature.
Originally posted on lg.com

Yes, I recommend this product

Sleek Meets Slinky

The Ryans 9/14/2022

Weve had it about three months. It does the job. Its sleek exterior sold us. But it likes to roll out when you pull on the freezer drawers. A couple of plastic wedges can solve it. We like the water dispenser being inside rather than on the door. Its more aesthetically appealing and we think it leaves one less thing to have to clean. The ice-maker is a tad noisy. If you dont use ice much we suggest a model version of this unit without one.
Originally posted on lg.com

Yes, I recommend this product

Love my fridge

Shopper Sherry 9/14/2022

Love my fridge.. I actually bought my fridge about eight months ago because we were building an ADU. Finally got it moved into my new home now that its done and Im loving it. I love the two drawers on the bottom so convenient and the whole look of that refrigerator..
Originally posted on lg.com

Yes, I recommend this product

Refridgerator stopped cooking in 2 months

Aniketh kumar varma 9/13/2022

I bought this 2 months ago and the refridgerator stopped cooling with in 2 months.LG service center took 15 days to fix it. It was a worst experience I had with LG
Originally posted on lg.com

No, I do not recommend this product

Jim Chip 9/10/2022

We bought the LG to replace a five year old side by side with a french door. It had serious serious problems with the external water and ice cube maker. I wish we had bought the LG back then. Our new LG is well designed. The ice cube maker and internal cold water feature is great. We love our LG refrigerator.
Originally posted on lg.com

Yes, I recommend this product

Rob our Repair Service Tech

Gregory Bartuch 9/4/2022

Rob our Repair Service Tech was excellent explaining our issue with our refrigerator. He replaced our compressor and its reaching its temperature.
Originally posted on lg.com

Yes, I recommend this product

Great product

Joe749 8/17/2022

The best refrigerator weve ever had. Beautiful design
Originally posted on lg.com

Yes, I recommend this product

Love the no finger print surface

All of LG Appliances 8/16/2022

This unit replaced are old one. And if we have replace any of others it will be with LG appliances.
Originally posted on lg.com

Yes, I recommend this product

Lots of room

Kitsanddogs 8/16/2022

This was delivered a month ago and I love it. The reason for 4 instead of stars is the freezers a little small and the cold water dispenser isnt as cold as I would like. But considering the price compared to other refrigerators I looked at with the same features it was a great deal
Originally posted on lg.com

Yes, I recommend this product