Scrolling wheel is terrible
Freckels1
11/23/2024
The scrolling wheel is terrible. If you dont press it just right then it scrolls and you might change the page youre on. We should have the option to turn off scrolling. Ive had this one for a couple years and am just waiting for the wheel to break based on other reviews.
Originally posted on lg.com
No, I do not recommend this product
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Magic Remote breaks / Roller button
luisglema
10/31/2024
Magic Remote for smart TV breaks with normal use no kids involved.
The issue is a design flaw on the roller button that does not withstand normal use of pushing it and easily breaks the plastic axis the ball then goes inside the remote and leave it useless. There is no available spare part for this ball that Im aware of to repair the remote. The design could be improved by having stronger axis on the roller/ball instead of a weak plastic metal would be better. I make this comment to help to improve the product. Please give options to the customer such as longer warranty on the remote available spare part or improvement in the design as suggested.
Originally posted on lg.com
No, I do not recommend this product
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No backlighting
NB3rd
9/5/2024
No backlighting renders this remote pretty much unusable at night. I frequently press the wrong button while trying to use it in the dark and that is incredibly frustrating. I constantly have to turn my light on and off to perform various functions. The TV is great but the remote is a total loser. I see it is out of stock and thats a good thing Ive bought many TVs over the years and this is the first one that did not have a backlit remote.
Originally posted on lg.com
No, I do not recommend this product
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Fixyourremotes
7/12/2024
Worst quality remote Ive ever owned. And Ive bought bad remotes. Buttons wont work after installing new batteries and reprogramming remote. Honestly the basic remote that came with the tv works better than this. Battery cover falls off with the touch of a finger and cursor constantly moves on its own. Tried reprogramming at least 10 times one day cuz it kept acting funny. Would buy anything but lg now.
Originally posted on lg.com
No, I do not recommend this product
No pause button What?
Terry Blevins
7/10/2024
I got this remote with my LG ThinQ TV but it doesnt have a pause button. We are constantly pausing the television in our house and this actually takes two or three movements in order to pause the TV which I do not understand. Im trying now to find a different brand of remote that works with the LG TV that has a pause button.
Originally posted on lg.com
No, I do not recommend this product
Really tough with aging eyes
Pat Jordan
7/8/2024
We love our 65 LG. Not so its accompanying remote. It is desperately in need of a redesign. These aging eyes of mine and my wife can barely discern the difference between the Guide volume and home button in a dim or dark room. A little judicious use of backlighting would have made all the difference between a 2 star and 5 star review.
As it is we are off searching for a backlit aftermarket replacement to do for us what the manufacturer missed.
Originally posted on lg.com
No, I do not recommend this product
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BAD REMOTE
Faye Ramos
6/4/2024
I pay almost 4k for this tv for the remote to be the worst part of it all
No illumination at night
The trackball is just so awful and useless what a horrible design.
Better off purchasing a cheap ROKU TV THAN THIS JUNK
Originally posted on lg.com
No, I do not recommend this product
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Great
SusanB83
6/1/2024
I am learning to use the remote after using the cox remote for years this one is a challenge but fun.
Originally posted on lg.com
Yes, I recommend this product
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Stupid design
Ahamdhassan
4/28/2024
The wheel is very easy to be damaged and once it damaged you cant use the controller again cause you cant select anything
Originally posted on lg.com
No, I do not recommend this product
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Remote Illumination
The Duke of Earl
3/23/2024
Hard to see in the dark. Please make a remote that illuminates. With so much technical advancements in your products this should be easy.
Originally posted on lg.com
No, I do not recommend this product
Stupid remote cant even pause a show
Kerry77777
1/29/2024
Cant pause/play- scroll wheel doesnt work stupid magic eye keeps appearing. Useless remote
Originally posted on lg.com
No, I do not recommend this product
No remote button lights??
Dh18
12/17/2023
No backlight on the remote in 2023... for a TV this expensive?? Absolutely ridiculous
Originally posted on lg.com
No, I do not recommend this product
Great idea but not the best execution.
jab8778sav
12/1/2023
The remote does all you need to operate the TV however it is lacking in design. The most obvious is that both the volume +/- and the channel up/down buttons are solid black with only raised symbols and no white markings. The cursor works but I would adjust the speed in the settings if you have a hard time like we did keeping it on target while pressing the ok button. The act of pressing down on the button would move the cursor off the selection until we slowed it down. A backlight would be a welcome touch.
Originally posted on lg.com
No, I do not recommend this product
Poor quality
MLB4046
8/5/2023
I purchased this remote because the center button started failing from use and now the new on is starting to fail at the same button. Very poor quality product.
Originally posted on lg.com
No, I do not recommend this product
Highly recommend
JessieHarris
7/1/2023
I highly recommend the magic remote to everyone. I love it. It makes browsing my LG TV even better than before. I giggle like a kid every time when the little mouse pointer pops up. I think this remote is just the coolest thing ever. I have had multiple surgeries on both hands so holding things can be difficult for me at times. But the ergonomics of the design are so comfortable. All of my products are LG. From my washer dryer stove fridge dishwasher microwave tv so it was obvious that I had to upgrade the remote. Theres no better quality products in my opinion when it comes to home appliances.
Originally posted on lg.com
Yes, I recommend this product
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Great item
Phillip White
6/27/2023
I bought it about a month ago and absolutely LOVE IT Easy to use great features and ease of use. Glad I finally got it
Originally posted on lg.com
Yes, I recommend this product
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Great Remote Control
JimSho
6/27/2023
I really lis remote and its capabilities. SO easy to use and great funtionality.
Originally posted on lg.com
Yes, I recommend this product
Perfect
Emer5694
6/26/2023
I bought a open box oled that did not have a remote. Went online found the correct one ordered it and now I can operate my beautiful new tv.
Originally posted on lg.com
Yes, I recommend this product
A drop in LG quality
Andronicka
6/15/2023
Remote came with my television that I purchased last year. It is being held together to allow it to work correctly with a rubber band. It is not backlit and the printing on the buttons has worn off. I live by myself and I have not heard on the mount the remote control. I cannot find it any way to click for repair only to replace. Im very disappointed in this kind of quality in LG product.
Originally posted on lg.com
No, I do not recommend this product
Exactly as described
TSFry
6/8/2023
Works exactly like it should. Does take some getting use to with the roller ball in the middle.
Originally posted on lg.com
Yes, I recommend this product
The replacement works better than the original
RichW6923
5/30/2023
When we purchased our new LG television it came with remote control that you would have expected to turn on the set when you touched the button and turn off in similar fashion. It never did even turning itself on and off when no one was in the room. This replacement seems to work as you would expect which is refreshing except for the need to purchase a replacement in the first place.
Originally posted on lg.com
No, I do not recommend this product
No light means cant see it
Bobadob
5/22/2023
Why would anyone want a remote that does not illuminate?
Originally posted on lg.com
No, I do not recommend this product
Controller Magic
MsNevaSatisfied
5/22/2023
Im very happy with my new remote. The pointer make it so much easier and quicker to navigate through the apps and typing in the titles. I cant wait until they come out with one that has a back light on it. Ill be the first buyer. #LifesGood
Originally posted on lg.com
Yes, I recommend this product
Love our new remote
Denise Russell Levering
5/19/2023
I bought this a month ago so I didnt have to fight over the remote with my husband. Marriage saved
Originally posted on lg.com
Yes, I recommend this product
Fewer and bigger buttons than oem.
Ronracer
5/19/2023
Bought for My Mother-in -law and she needed bigger buttons
Originally posted on lg.com
Yes, I recommend this product
Great remote replacement
MickyM
5/16/2023
Other knock offs dont work as well spend the money for the name brand in this case. Sadly my Disney + button still wont work and communication with theyre customer service is a bit difficult.
Originally posted on lg.com
No, I do not recommend this product
Remote is fine. Tv Sucks
Rumple Stilts
5/13/2023
This remote is much better than the one that came with the tv. The LG tv however sucks. Limited inputs and terrible picture no matter how much you play with the display settings.
Originally posted on lg.com
No, I do not recommend this product
the remote makes a great imrovement to the TV
James murphy
5/8/2023
just what I was looking for /whats there not to like saves lots of time when changeing programs .
Originally posted on lg.com
Yes, I recommend this product
Great Tv
Rumple Stiltskin
5/8/2023
Great tv with good features and picture. I highly recommend getting the magic remote. It makes navigation of the tv easier.
Originally posted on lg.com
Yes, I recommend this product
LG 2022 Magic remote review
CaroleBlack
5/8/2023
I bought this remote because it has an Alexa button on it and you can control your smart home or TV with this function. It is really useful to use the voice command to control channels find movies and many other things such as turn on and off the TV. It has a pointer so you and choose items with this function.
Originally posted on lg.com
Yes, I recommend this product
Additional Remote
Berto55
5/4/2023
The remote is identical to the one that came with our TV. We were able to use it right out of the box.
Originally posted on lg.com
Yes, I recommend this product
Horrible product even worse customer service
Plezant1
5/3/2023
We bought this remote for our new LG smart tv and it stopped working after TWO USES When i reached out to customer service about it WITHIN 30 DAYS they replied to exactly ONE EMAIL and never responded again
Originally posted on lg.com
No, I do not recommend this product
Does not work with Ditest TV DVR
DRWilburne
4/30/2023
Cant get voice commands working with Direct TV DVR
Originally posted on lg.com
No, I do not recommend this product
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Died after 4 months
Lisa55
4/28/2023
How is this possible. We changed the batteries pulled the plug out tried to use it and it doesnt work. My cable works but I cant shut the tv off unless I unplug it Now what???
Originally posted on lg.com
No, I do not recommend this product
Extremely awkward and died after four months
ElizabethCB
4/26/2023
This remove came with our LG OLED TV which we love. It died for no apparent reason out of the blue after about four months. Batteries replaced online FAQ troubleshooting all useless. The pointer is also extremely awkward to manoeuvre. The best feature was the Disney+ and Netflix buttons since those are what we use most.
Originally posted on lg.com
No, I do not recommend this product
Bad design and feels cheap
Djsa2023
4/26/2023
I cant believe this doesnt have a pause and play button they couldve replaced those useless numeric buttons
Originally posted on lg.com
No, I do not recommend this product
Easy to pair and use
Tsolmmh2202
4/19/2023
I bought it to replace one that I could not find for my new tv. The older LG remotes do not work with the newer TVS. This is my fourth LG tv and I think they are the best value for the money. I try to keep up with the changing technology and improvements in picture quality. I have a 55 65 and 86 currently. The smaller ones are in bedrooms and the larger is in the family room. The 65 is a C1 and has the best picture quality but the 86 is just a little less rich in color and true black. Everything is wireless so no cable and works just fine. Specifically with the remote it makes it very easy to operate the tvs and get from different services like prime to Netflix or youtube
Originally posted on lg.com
Yes, I recommend this product
Great Remote
Hassoun87
4/15/2023
I ordered this remote 2 times from Amazon and no one if the 2 has worked with My LG tv.
I ordered it from here and once i switched the remote automatically paired with My Tv and worked perfectly.
Originally posted on lg.com
Yes, I recommend this product
Worked okay for about a year
Wolfgang G
4/15/2023
The remotes buttons are becoming more and more unresponsive and requiring me to press harder and harder just to get the input. Ive taken the remote apart to see if it was maybe dirty or damaged I couldnt see anything wrong with the board the membrane or the plastic casing. Ive just come to the conclusion its a quality control issue that myself and many others have. I also find it very disappointing that there isnt another option for replacement besides purchasing a new remote.
Originally posted on lg.com
No, I do not recommend this product
Middle button problematic
Djlos1121
4/11/2023
I bought the LG OLED65C1PUB 4K Smart OLED Jan of 2022. Just over a year old and the middle button of the remote works sporadically. Its not a matter of pressure. It just sometimes will work with the slightest touch and other times it will not. I had to buy a pre-programmed LG universal remote to get by but it is not as nice as the original. Would love a new one since I already had to buy a generic LH remote to get by.
Originally posted on lg.com
No, I do not recommend this product
Great Features
Deb056
4/6/2023
I bought this remote because I really liked the features it had yes I could of bought any other kind of remote but I really enjoyed it so I bought it again
Originally posted on lg.com
Yes, I recommend this product
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Was great until it wasnt..
CPTR11
3/31/2023
Been just over a year with the lg c1 paired with this remote . Seems like most of the buttons especially the power button are not very responsive anymore. To turn the tv on or off I have to press the button super hard. All the buttons you use most are starting to die it seems. The navigation circle left right up down has the same issue. Have to press the button like 3 times to get it to move. Not the quality I expected with the premium price I paid for the tv. Disappointed. Oh and fresh batteries for not make any difference.
Originally posted on lg.com
No, I do not recommend this product
Great TV Terrible remote
Gasunshine229
3/16/2023
I have had this TV for several weeks. I love the unit. I thought I would get used to the remote but the longer I have it the more I hate it.
Originally posted on lg.com
No, I do not recommend this product
Miss the old remote
Mica25768
3/13/2023
Buttons are confusing doesnt light up. No differential in the shape of the buttons so you cant ergonomically choose a button. Absolutely horrible. Im sorry we bought a LG tv and weve purchased these TVs for over a decade. Please make the old remote compatible. Listen to your customers. Dont ignore our feedback.
Originally posted on lg.com
No, I do not recommend this product
Ive never HATED a remote as much as this one
San Diego Mark
3/2/2023
I absolutely hate the air pointer. Unless I can figure out how to disable it I will probably return my OLED C2. Why not allow it to be disabled? Ridiculous.
Originally posted on lg.com
No, I do not recommend this product